Privacy and Cookies Policy
Privacy Policy
Effective Date: February 2025
1. Introduction
E.P. Barrus Ltd. ("we," "our," "us") is committed to protecting your personal data and privacy rights. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website (townandco.com). It also describes your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may update this Privacy Policy periodically to reflect changes in legislation or our business practices. The latest version will always be available on our website.
For any questions regarding this Privacy Policy, please contact us at complianceteam@barrus.co.uk.
2. Data Collection
We collect personal data when you interact with our website, including when you:
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Register for an account.
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Purchase a product.
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Sign up for newsletters and marketing communications.
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Participate in surveys or promotions.
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Contact us via email or other communication channels.
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Browse our website and use our services (via cookies and similar technologies).
The data we collect includes:
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Name, address, email, and phone number.
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Account login details (if applicable).
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Payment details (processed securely by third-party payment providers).
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Browsing behaviour on our website (via cookies and tracking technologies).
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Social media interactions.
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Any information you provide when contacting us.
3. How We Use Your Data
We process your personal data for the following purposes:
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To process and fulfil product orders.
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To communicate with you regarding your inquiries or transactions.
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To send you marketing communications (if you have provided consent).
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To provide personalized advertising through third-party platforms (Google Ads, Meta/Facebook Ads, etc.).
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To improve our website’s functionality and user experience.
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To comply with legal obligations and prevent fraudulent activities.
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To analyse website traffic and improve our business performance (via Google Analytics).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, including:
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Essential Cookies: Required for the operation of our website.
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Analytics Cookies: Used to analyse website traffic (Google Analytics).
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Marketing Cookies: Used for targeted advertising (Google Ads, Meta/Facebook Ads).
Managing Your Cookie Preferences
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You will be presented with a cookie banner when you visit our site, allowing you to accept or decline non-essential cookies.
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You can also adjust your browser settings to block or delete cookies at any time.
Types of Cookies We Use
|
Cookie Type |
Purpose |
|
Essential Cookies |
Necessary for website functionality and security. |
|
Performance Cookies |
Help us analyse website usage and improve performance. |
|
Marketing Cookies |
Used to deliver personalized advertising on third-party platforms. |
|
Functional Cookies |
Store user preferences to enhance experience. |
How to Control Cookies
Most browsers allow you to:
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Block or delete cookies via settings.
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Set preferences for certain websites.
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Enable "Do Not Track" features.
For more information, visit www.allaboutcookies.org.
5. Data Sharing & Third-Party Services
We do not sell your personal data. However, we may share your information with:
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Service providers who assist in order fulfilment, payments, and customer support.
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Marketing and advertising platforms (Google Ads, Meta/Facebook Ads) to deliver targeted promotions.
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Website analytics providers (Google Analytics) to assess user interactions and improve our website.
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Legal and regulatory authorities if required by law.
We ensure that all third parties handling personal data comply with data protection regulations and implement appropriate safeguards.
6. International Data Transfers
Some of our third-party service providers may store or process personal data outside the UK/EEA (e.g., Google, Meta). In such cases, we ensure that:
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The transfer is protected by Standard Contractual Clauses or other approved mechanisms.
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Adequate data protection measures are in place.
By using our website, you consent to the transfer of your data as described above.
7. Your Rights
Under the UK GDPR, you have the right to:
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Access: Request a copy of your personal data.
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Rectification: Correct any inaccurate or incomplete data.
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Erasure: Request deletion of your data (“right to be forgotten”).
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Restrict Processing: Limit how your data is processed.
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Object to Processing: Opt out of marketing communications.
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Data Portability: Request your data in a transferable format.
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Withdraw Consent: Withdraw any consent you have provided.
You can exercise your rights by contacting us at complianceteam@barrus.co.uk.
8. Data Security & Retention
We implement robust security measures to protect your data. These include:
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Secure servers and encryption.
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Limited access to authorised personnel.
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Regular security audits.
We retain personal data only as long as necessary for the purposes outlined in this policy.
9. Updates to This Privacy Policy
We may update this policy periodically. Significant changes will be communicated via email or website notifications.
Last Updated: March 2025
For further information, contact us at: E. P. Barrus Ltd.
Glen Way, Launton Road,
Bicester, Oxfordshire, OX26 4UR
Email: complianceteam@barrus.co.uk