Wishing you a Wonderful Festive Season!
We will be closing our doors to enjoy the Christmas holidays from December 23rd, 2025 and will be out of the office until January 5th, 2026. Don't worry - you can still send us a message! We'll happily get back to you and handle all enquiries as soon as we return in the New Year.
Got a query?
Explore our FAQ section to see if you can find the answers you need before contacting us
Customer Service Team
E. P. Barrus Ltd, Glen Way,
Launton Road, Bicester,
Oxfordshire, OX26 4UR
Tel: 01869 363674
Working hours: 8.45am - 5.00pm Monday to Friday
For queries relating to an existing order, please include your order 'Reference' number on all correspondence. Should you wish to use the guarantee service, please refer to the guarantee information and follow the instructions on how to make a claim.